Of the many great talented teams at Al Ain Zoo, the staff at Ahlan Special Service are in a unique position as they get to interact closely with the guests, ensuring their comfort and satisfaction with the venue’s many amazing services as they explore the vast exhibits at Al Ain Zoo.
The journey begins with ensuring the golf carts are ready and charged, and Ahlan Majlis is ready for the arrival of guests. They conduct routine checks for upcoming bookings, contact the visitors to verify arrival time and ensure the right team members are ready to welcome guests. In instances where there was no advanced booking, the team promotes the service at the VIP ticket window.
Upon arrival, a member of the Ahlan Service team welcomes the guests to the Ahlan Majlis, and leads them on a 90-minute tour at Al Ain Zoo which consists of five stops, including the Giraffe Feeding Experience, Hippo and Crocodile Exhibit, Reptile House ,Birds World and Children’s Zoo, with the final stop at the Big Cat Oasis. During this tour, guests learn some amazing and exciting facts about many wild animals and predators, the levels of threats they face in the wild, and the means to conserve them.
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