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Business Middle East - Mebusiness

Robots

DEWA provides its virtual employee "Rammas" on Instagram

Dubai Electricity and Water Authority (DEWA) has announced that Rammas, its virtual employee that uses Artificial Intelligence (AI), is now available on its Instagram channel through the "Message" feature. This makes DEWA the first government organisation in the UAE to use chatbot technology on Instagram. The move is part of

The Post COVID-19 Era

In my 4 years of experience in occupational medicine, I have not seen organizations as concerned while acting reactively, even with previous infectious outbreaks of SARS and Swine Flu epidemic. Unprecedented disturbance of the global health and development has been noticed since the COVID-19 pandemic has started. The world’s

UAE Press: UAE shows the way in Artificial Intelligence

The UAE is constantly pushing the envelope as far as innovation and creativity are concerned, specially in the realm of Artificial Intelligence, AI, and automation. "Robots, in fact, are increasingly becoming handy tools and great assistants for human beings in key services," noted UAE daily Gulf Today, before adding that

How CIOs can manage the expectations of the connected customer

The role of the CIO has changed significantly over recent years, evolving from network operator and general FAQ answerer to business brain and strategist. Regionally, the change has been driven by the next wave of Social, Mobile, Analytics and Cloud (SMAC) technologies, which promised to unleash innovation and productivity in the enterprise