Dubai Municipality receives six new international certificates

Dubai Municipality

Dubai Municipality crossed several milestones in 2022, receiving six new Certificates of Conformity (CoC) with international ISO standards and British specifications, and renewing 22 international certificates in different fields and activities.

These achievements highlight Dubai’s commitment to achieving operational excellence and offering world-class services, supporting the leadership’s vision of making Dubai the world’s best city to live, work, and visit.

The Municipality’s milestones include obtaining two certificates for its exceptional management of sewage services and rainwater drainage, respectively. These certificates mark the first time that these distinctions have been awarded to an entity in the MENA region. To earn these certificates, the Municipality underwent rigorous evaluations and audits conducted by specialised international firms from the UK and Germany.

In addition, Dubai Municipality was awarded a Global CoC for Outsourcing Management, which supports the leadership’s vision of promoting public-private partnerships. It also received two certificates for its exceptional management and governance of Human Resources Recruitment and Learning and Training Services. These accomplishments demonstrate the Municipality’s commitment to achieving excellence in all areas of its operations.

Dawoud Al Hajri, Director-General of Dubai Municipality, emphasised that the Municipality’s achievements, including receiving new CoCs for meeting international benchmarks in Administrative Systems, are a testament to its vision and ambition to continually make conscious efforts towards enhancing Dubai’s global position.

“The Municipality pursues this aim by implementing strategies aimed at applying global standards across our operations, thereby enhancing institutional performance. Such strategies are aligned with the leadership’s vision and the goals of the Dubai Government Excellence Programme, and the promotion of leadership goals in the government sector.”

In addition to the CoCs, the Municipality was also awarded a global ISO Certificate for Project, Programme, and Portfolio Management, as well as the ‘Project Management Office (PMO) of the Year Award 2022’ from the Project Management Institute (PMI), which serve as further testaments to the Municipality’s exceptional project management practices.